Treahost...
Frequently asked questions
Domain Servers [Questions 1]

What makes a good domain?

A good domain name is easy to say, short, relevant and memorable. Preferably with no hyphens or underscoring.


Can I access my domain address with or without the "www"?

Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: http://www.your-name.com or http://your-name.com is acceptable, whichever you prefer.


What is Website Space?

This indicates the amount of disk space that will be available to you on the server to hold your web site files


What is Data Transfer / Bandwidth?

Bandwidth refers to the amount of data that is allowed to be transferred to and from our servers. Our plans are designed to have more than enough bandwidth than a normal website would need so that you do not need to be concerned about running out of bandwidth or "overage charges" that other web hosting companies charge.If you are still concerned about the bandwidth limits, consider this, if this page were viewed by 50,000 visitors, it would only use .024GB of your bandwidth. Rest easy knowing that bandwidth concerns and "overage charges" are a thing of the past

Can I host an on-line store?

Yes, we offer CMS based online e-commerce solution. Features are a rich set of out-of-the-box online shopping cart functionality that allows store owners to setup, run, and maintain their online stores with minimum effort. There are many other available open source and paid shopping carts available that are available with our hosting plans


How can I upgrade my web hosting plan and how much does it cost?

You can always upgrade your shared hosting or VPS plan free of charge by sending us an upgrade request email. You would only pay for a difference to more expensive hosting solution, there is no upgrade charges


Do you offer any custom hosting packages?

Yes we do. If you are needing services customized to fit your needs please contact us with the details


Can I transfer an existing domain name to your servers?

Yes, just be sure to specify that you are requesting a transfer and NOT a new domain. You should keep the service with your current provider while waiting to complete the transfer process. If the contact email on your domain has changed from the time you originally registered it, you will need to fax an authorization to complete the process


Will you help to change our DNS information?

Yes. We will always help in what ever way we can to help change your DNS information


How long does it take before my domain name is active?

It usually takes about 24-36 hours before it is active. Note All Internet providers must update their records (DNS tables) to reflect the new sites location.


How do I transfer files to my website?

There are 2 ways to transfer files to your website, FTP programs, and through the c-Panel with our Website Manager tool


Will I have unlimited access to update my pages?

You have unlimited access 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your website at your leisure


How long does it take to set up a new account?

You should receive a welcome email with instructions on getting started within a few minutes after making your payment.
New accounts are generally set up within 12-24 hours from the time we receive your order. Once an account is set up, an activation notice will be sent to you via email including your user-ID and password. You can begin uploading files to your new website


Can I subdivide my space and resell it?

Yes, we do allow you to create subdirectories which you can use to offer friends or clients space as long as its within our policy guidelines. You can also request additional FTP accounts with limited access to a specific directory for a small additional setup charge


Can I have more domains pointing to the same main page as my main domain?

Yes, We can "point" other domain names to your existing website with no additional charge to you. You will need to make sure these Domains also use our Name Servers or DNS numbers. This is a great way to expand the marketing of your present business


Does your hosting come with a control panel?

Yes, your hosting comes packed with the world's number one control panel, cPanel.


What billing cycles do you offer?

You can pay monthly or for 1, 2 or 3 years up front. If you decide to pre-pay, we give you some great discounts on our ongoing pricing.


How secure are your servers?

Extremely. You can see an overview of the security measures we have in place that keep our web hosting incredibly secure.


Shared Hosting [Questions 2]

What is Shared Hosting?

Shared web hosting is the most affordable type of domain hosting available. Its affordability is due to the fact that you share a server with various companies who also want a low-cost web hosting plan. Each company that shares this server has its own specified amount of storage space that is defined by the hosting package. Depending on the size of the server, you could possibly have thousands of websites hosted on the same platform, with each user receiving an allotment of the total available bandwidth, memory, and power.


What Are Shared Hosting Benefits?

The four main benefits from shared hosting are:

  • Cost Effective - The most obvious advantage is the low price. For smaller, newer sites, shared hosting is typically the most optimal since it is the least expensive and still provides an ample amount of bandwidth, power, and memory.
  • Efficient - Shared hosting ensures that your company is being efficient with its resources. You pay for what you actually need, rather than sinking in more money for bandwidth or memory you be unlikely to require.
  • Convenient - Your shared web hosting with treahostgh.com is managed by skilled experts. They focus on maintaining server health, leaving you the time to focus on your business. This labor specialization also increases your efficiency.
  • Customizable - Even though your server space is shared, your website is still 100% customizable to your specifications.


What is the Difference Between Shared, VPS, and Dedicated Hosting?

Shared Hosting
Shared hosting plans are the cheapest of the three options. It provides a smaller amount of memory, bandwidth, and power and is typically intended for smaller companies with low to moderate site traffic.

VPS Hosting
VPS is an abbreviation of Virtual Private Server. This type of web hosting plan is more expensive than shared hosting but still cheaper than dedicated hosting. With VPS, some of the resources are communal, but not all. Memory and CPU time are shared amongst those on the server, but certain shares of said resources are allotted to each domain. This gives you greater computing power or flexibility in the case of traffic surges.
A good comparison of using a virtual private server is the process of owning a condo. You share the property with a few others but have ownership of your own space. Medium sized or growing companies who desire a bandwidth upgrade are perfect VPS users. For a moderate cost increase, they have a more customizable, reliable and secure system than they would have with shared hosting.

Dedicated Hosting
If VPS hosting is like owning a condo, dedicated hosting is the equivalent of owning your own home. It is entirely yours, and no one else can use it without your expressed permission. For dedicated hosting, the server is dedicated to powering a single domain giving you the most power, bandwidth, and memory.
Dedicated hosting is not for everyone and generally provides more resources than the average business requires. Dedicated hosting is ideal for very large companies that regularly experience a high volume of internet traffic or sales, or require a large amount of disk space. Dedicated hosting grants you the greatest flexibility, customization, and security of the three types of hosting but is also the most expensive.


SSL Certificates [Questions 3]

What are the Benefits of an SSL Certificate?

SSL certificates provide security to your website and are vital to protecting your sensitive and personal information. SSL certificates keep your online interactions and transactions private through encryption and gives your customers confidence The benefits include:

  • Encrypts sensitive information - As info is passed from computer to computer on the way to the terminal server, these computers might have access to your important information. SSL certificate renders this information incomprehensible to everyone but the receiver and sender.
  • Authentication - Only verified companies that have undergone identity checks may be issued SSL certificates. This confirms that you are sending information to the right server.
  • Protects credit cards - To accept credit card information on a website, that site must obtain an SSL Certificate, which means that they have been audited and found to comply with PCI regulations.


What if I Need Help?

Setting up web hosting with your domain purchase will make it easier to manage your hosting and domain all in one place. treahostgh.com has a friendly support team that is available around the clock, 24/7. Whatever your question, our team will be able to handle it. You can reach out via phone or chat, and your inquiry will be answered swiftly.